Legal

1. Introduction

Welcome to Ozdir.com.au ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business directory platform.

This policy applies to all users of Ozdir.com.au, including visitors browsing business listings, registered users, and businesses that submit their information to our directory.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our platform, you consent to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Business Listing Information

When businesses submit their information to our directory, we collect:

• Business name and trading name
• Business category and description
• Contact information (address, phone number, email, website)
• Business hours and location details
• Logo, images, and promotional materials
• ABN or ACN (Australian Business Number or Australian Company Number)
• Social media profiles

2.2 User Account Information

When you create an account with us, we collect:

• Name and email address
• Password (encrypted)
• Profile information you choose to provide
• Communication preferences

2.3 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Search queries entered on our platform

2.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyse website traffic, and understand user behaviour. You can control cookie settings through your browser preferences.

2.5 Communications

We collect information from:

• Messages sent through our platform
• Customer support enquiries
• Feedback and survey responses
• Newsletter subscriptions

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Directory Services

• Publishing business listings and making them searchable
• Connecting users with local Australian businesses
• Facilitating communication between users and businesses
• Maintaining and improving our directory database

3.2 Account Management

• Creating and managing user accounts
• Authenticating users and preventing unauthorised access
• Providing customer support
• Processing subscription and payment transactions

3.3 Platform Improvement

• Analysing user behaviour and preferences
• Improving search functionality and user experience
• Developing new features and services
• Conducting research and analytics

3.4 Communication

• Sending service-related notifications
• Responding to enquiries and support requests
• Sending newsletters and promotional materials (with consent)
• Notifying you of changes to our services or policies

3.5 Legal and Security

• Complying with legal obligations
• Detecting and preventing fraud and abuse
• Protecting our rights and property
• Enforcing our Terms of Service

4. Information Sharing and Disclosure

4.1 Public Business Listings

Business information submitted to our directory is publicly accessible and may appear in search results, on our website, and through third-party search engines. This is the primary purpose of our directory service.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Data storage and backup
• Payment processing
• Email delivery services
• Analytics and performance monitoring

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.3 Business Transfers

If Ozdir.com.au is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and provide options regarding your information.

4.4 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Enforce our Terms of Service
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users or the public

4.5 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure data storage with reputable service providers
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Under the Australian Privacy Principles, you have the following rights regarding your personal information:

6.1 Access and Correction

You have the right to access the personal information we hold about you and request corrections if it is inaccurate, incomplete, or out of date.

6.2 Account Management

You can update your account information at any time by logging into your account. You can also request account deletion, subject to our legal retention obligations.

6.3 Marketing Communications

You can opt out of receiving promotional emails by clicking the unsubscribe link in any marketing email or by contacting us directly. Please note that you will continue to receive service-related communications.

6.4 Cookie Preferences

You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

6.5 Business Listing Removal

Business owners can request removal or modification of their listings by contacting us at support@ozdir.com.au.

6.6 Complaints

If you have concerns about how we handle your personal information, you can lodge a complaint with us. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Active business listings are retained while the listing is active and for a reasonable period after removal
• User account information is retained while your account is active
• Transaction records are retained for tax and accounting purposes as required by Australian law
• Analytics data may be retained in aggregated, anonymised form indefinitely

8. International Data Transfers

Your information may be stored and processed in Australia or other countries where our service providers operate. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy law.

9. Third-Party Links

Our website may contain links to third-party websites, including business websites listed in our directory. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at support@ozdir.com.au.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date at the top of this policy
• Sending you an email notification for significant changes (if you have an account)

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Consent

By using Ozdir.com.au, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this policy, please do not use our services.