Privacy Policy
Last updated: June 2026
1. Introduction
This Privacy Policy explains how Ozdir.com.au ("Ozdir", "we", "us" or "our") collects, uses, discloses and protects your personal information. We are committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using ozdir.com.au, you agree to the collection and use of information in accordance with this policy.
2. Information we collect
- Business listing information — details you submit about a business, such as name, description, address, service areas, contact details, ABN, credentials, hours and images. Much of this is published publicly as part of the directory.
- Account information — your name and email address when you create an account, and authentication data needed to keep your account secure.
- Communications — messages you send us or send through the platform.
- Information collected automatically — log data such as IP address, browser type, pages visited and timestamps, collected via cookies and similar technologies to operate and improve the service.
3. How we use your information
We use personal information to:
- Operate the directory and display business listings
- Create and manage your account and authenticate sign-in
- Review and verify listings to maintain quality and trust
- Respond to enquiries and provide support
- Improve, secure and develop the platform
- Send service-related and, where you've opted in, marketing communications
- Meet our legal obligations
4. Disclosure of information
We do not sell your personal information. We may disclose information:
- Publicly — business listing details are published in the directory by design.
- To service providers — trusted providers who help us operate the platform (for example hosting, email delivery and analytics), bound to protect your information.
- For legal reasons — where required by law, or to protect our rights, users or the public.
- With your consent — in other cases where you have agreed.
5. Data security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure, including encryption in transit and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your rights and choices
Under the APPs you may:
- Request access to the personal information we hold about you
- Ask us to correct information that is inaccurate or out of date
- Update or delete your account and listings
- Opt out of marketing communications at any time
- Manage cookie preferences through your browser
- Make a complaint about how we have handled your information
To exercise any of these, contact us at info@ozdir.com.au. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
7. Data retention
We keep personal information only for as long as necessary to provide the service and for legitimate legal, accounting or reporting purposes, after which it is deleted or de-identified.
8. Cookies
We use cookies and similar technologies to keep you signed in, remember preferences and understand how the platform is used. You can control cookies through your browser settings, though some features may not work without them.
9. Children's privacy
Ozdir is not directed at children under 18 and we do not knowingly collect their personal information. If you believe a child has provided us information, contact us and we will delete it.
10. Changes to this policy
We may update this policy from time to time. Material changes will be posted on this page with an updated "last updated" date.
11. Contact us
For any privacy question or request, contact us at info@ozdir.com.au.